Q. - Where does your data come from?
A. - We obtain criminal records from publicly available sources. Our instant criminal data may contain information from county courts, state courts, the state Administration of Courts and the state Department of Corrections. We also collect publicly available information such as bankruptcy information, current and previous address history, property records and much more.
Q. - What is a National Criminal Background Check?
A. - A report that you can run on yourself against our criminal record database. When you run a name and date of birth, select the package you want on the product selection page and click on the "Buy Now" button. The report searches millions of criminal records and automatically cross references the results to return a single comprehensive report.
Q. - Is anyone notified of my search?
A. - No one is notified that you have ordered a report on yourself.
Q. - How current is the data I am searching?
A. - We collect publically available information from hundreds of data sources which include county courts, state Administration of Courts, state Department of Corrections and many more. We have limited control in their update frequency as it is set by and varies by each data source. However, data strength is one of many aspects that sets us apart from our competitors and we go to great lengths to acquire and maintain our data. We are continually evaluating our processes to ensure timely and quality results.
Q. - What are public records and publicly available information?
A. - Public records is information that has been filed or recorded by local, state, federal or other government agencies, such as corporate and property records. Public records are created by the federal and local government, (vital records, immigration records, real estate records, driving records, criminal records, etc.) or by the individual (magazine subscriptions, voter registration, etc.). Most essential public records are maintained by the government and many are accessible to the public, availability is determined by federal, state, and local regulations.
Q. - Do you have information on people under the age of 18?
A. - Juvenile records are not part of our coverage. Information on most juvenile offenses is not released and most courts and states do not provide information on people under 16.
Q. - Do your reports provide credit history?
A. - No, we do not provide results on an individual's credit history. Ones credit history is not publically available and is considered private information.
Q. - Do your reports provide Date of Birth and Social Security Number information?
A. - No, Social Security Number information is private and is not publically available. However, date of birth information is commonly found in public records. Many of our criminal record data sources include date of birth in the information they provide.
Q. - Do you provide financial records, such as bank account information?
A. - No, bank account information is considered private and is not publically available. However, we do provide reports that may include bankruptcy information which is publically available and may be viewed as a financial record.
Q. - I didn’t get the records I was expecting to find on myself.
A. - There are several reasons why 0 records might be found.
- The search was conducted with incorrect information like a misspelled first or last name and/or the incorrect DOB or age.
- You entered a hyphenated name, middle initial in the first name box, a suffix such as JR, SR II, III, IV at the end of the last name or a special character in the first or last name box.
- The search was conducted by name and DOB; but available public records do not associate this name and/or DOB with this.
- The person searched is a minor and we do not search juvenile records.
- Hyphenated Names, two First Names, Nick Names and Middle Names
- - Our database does not provide results for hyphenated names, therefore, you must enter the last name with a space rather than a hyphen (-) or you may use the last part of the hyphenated name for the best results. Do not add any generations such as Jr. Sr. II or III.
- Two first names
- - We are referring to names like Bobbie Sue, Amy Lynn and Billie Joe - please do not use them. Use only the first part of the two-part name as any extension of the name will be reported. Example, if you are searching Amy Lynn - Just use Amy and if there is a match with Amy Lynn it will come back.
Q. - The information reported in your reports is wrong. Can I update it?
A. - We obtain information from public records. If you believe that our report incorrectly states what the public records show, you can have us reinvestigate our report by contacting our dispute department at 866.265.6602, or by filling out our Request for Reinvestigation Form. If you believe that the public record is itself incorrect, you will need to contact the public agency that holds that record.
Q. - Who are your data source providers?
A. - backgroundchecks.com has one of the largest public records database in the U.S., our sources include hundreds of direct sources such as county courts, state Administration of Courts, state Department of Corrections and many more. We also utilize third party data providers which allows us access to billions of records thus improving the quality and volume of your results.