Q. - Which payment options does backgroundchecks.com accept?
A. - We accept American Express, Discover, MasterCard and VISA for online orders.
Q. - Does backgroundchecks.com collect tax?
A. - We currently collect sales tax for purchases made in Texas.
Q. - Can I get a refund?
A. - backgroundchecks.com enforces a no refund policy - This includes but is not limited to: mistakes or erroneous information provided by the user on the order form as submitted after the user has confirmed the information and acknowledged these terms, even if your criminal record search results in "No records found" or a record has incorrect information. Every search that is processed through our systems incurs fixed and variable costs for our organization. Whether the search results yield hundreds of offense records, or none at all, orders are fulfilled using the same rigorous standards and processes. Due to the variations in coverage across state and county jurisdictions, backgroundchecks.com strongly encourages user to review the sources before completing your order. backgroundchecks.com cannot be held responsible for records that are not included in our coverage.
Q. - Can I use the report for any purpose?
A. - By purchasing a report you agree to our Terms & Conditions, which prohibits the use of our report for employment, housing, credit, and business purposes.





