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Sterling
|
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|---|---|---|
| Account Setup & Credentialing |
Instant / Same Day
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Same day to 2 days, depending on services
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| Ease of Use |
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| Intuitive Interface |
|
Complex
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| Pre-Adverse Notification Fees |
Always Included
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May be included or billed separately based on contract terms
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| User Friendly Dashboard |
|
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| Customer Support |
|
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| US-Based Human Support |
100% US Based
|
Onshore / Offshore
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| First Contact Resolution Rate |
98.5%
|
Not Disclosed
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| Pricing |
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| Transparent Pricing |
On Website
|
Difficult to find
|
Choose BackgroundChecks.com over Sterling
Exceptional Customer Support
User-Friendly Interface
BackgroundChecks.com Connect Integration Feature
Help Center Resources
* Sterling is a registered trademark of First Advantage®
Resources
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