Let us help you

backgroundchecks.com client relations department is available to respond to your questions from Monday through Friday from 7:30 AM – 5:30 PM Central Time.

  • If you are new or existing business customer, you can also call us at 866.300.8524. New business customers can click here to find out about volume pricing and ask related questions.
  • If you are new or existing reseller, you can also call us at 866.511.3211 If you are specifically interested in becoming a new reseller, we have a dedicated reseller contact form.
  • If you plan to or have ordered a report on your self and have questions about this, you can also call us at 866.766.4066
  • If you are a consumer, and you want to dispute information on a report that backgroundchecks.com generated about you, you can call us at 866.265.6602 or you can find out more information about disputes in our support section.
  • Our corporate fax number is 469.791.9237
  • Our mailing address is 12770 Coit Road, Suite 1150, Dallas TX, 75251

Outside our regular opening hours, consumers can visit our support section for answers to the most commonly asked questions and our learning center is set up to address employment background screening questions and topics for businesses and other organizations.

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