Job Description

ClearChecks is building an industry leading cloud-based HR onboarding platform.  Currently we provide background screening, motor vehicle records, verifications of employment, education, and drug testing for small business to large enterprises.  We are mission driven to build the easiest self-serve solution for companies through our user-friendly application UX or through our developer friendly API.

We are disrupting the industry with our modern technology, streamlined workflow, automations, and integrations with 3rd party HR platforms (ATS, HCM, HRIS).

If your ideal day consists of interacting with our customers, operating with full autonomy, and being a contributor to enhancements of our platform, feature sets and products, then ClearChecks is calling your name!

What you’ll be doing:

• Greeting our customers and candidates with a friendly, cheerful attitude in every interaction

• Utilizing Zendesk and other internal tools to problem solve issues and questions from customers and candidates

• Be a free-thinker by helping to develop and enhance existing processes to create more efficient solutions to existing issues. How can technology or human capital make an experience for our customers that much better? Let’s build it!

• Bringing industry experience to ClearChecks and finding modern solutions that scale

What we look for in you:

• You have at least 2 years of FCRA experience

• You thrive off of making our customers and candidates happy

• A keen ability to exercise independent judgment and discretion when resolving customer issues

• You love a fast paced, growth stage start-up environment

• You demand teamwork, accountability, growth opportunity, flexibility and a friendly culture

• A bias for action and ability to maintain a fast-paced environment

Nice to haves:

• Intimate knowledge of Zendesk Support tools

Tools We Use & Like:

• https://stackshare.io/clearchecks/clearchecks

  • Not all relevant for this position

Benefits:

ClearChecks offers generous benefits and competitive pay based on role and geography.  We also offer the following benefits to all employees:

• Fully paid PPO or HMO health care for you and your family

• Unrestricted time off policy / Work-life balance

• Choose Your Gear (MacBook, monitors)

• Flexible remote work, working on-site office available

Equal Opportunity

ClearChecks is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. ClearChecks will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view Pay Transparency, Employee Rights and Equal Employment Opportunity is the Law notices by clicking on their corresponding links.

ClearChecks is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs @ clearchecks.com and let us know the nature of your request and your contact information.  For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact jobs @ clearchecks.com for additional information or to request accommodations.