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We obtain information from public records. If you believe that the public record itself is incorrect, you will need to contact the public agency to seek a correction, since we cannot correct this for you.
If you believe that our report incorrectly states what the public records show or that our report incorrectly states anything other than a public record, you can have us reinvestigate our report by filling out and returning our Consumer Request for Reinvestigation form or by contacting our consumer relations department by telephone at 866.265.6602 or by fax to 866.306.9258.
We do not make decisions for anyone based on our reports. For example, we do not make employers’ hiring decisions. If you believe that a report we provided to someone was correct, but disagree with the decision made based on it, you will need to contact the person who used the report.