Hilton Worldwide Holdings Inc. is one of the largest hotel brands in the world. Founded almost 100 years ago, Hilton has more than 5,500 hotel properties in 100 countries, encompassing just shy of 900,000 guest rooms. The company owns 15 different hotel brands, including the flagship Hilton Hotels & Resorts. Other brands include DoubleTree by Hilton, Embassy Suites by Hilton, Hampton by Hilton, and Hilton Garden Inn. If you are seeking a job with any of these companies, you will probably be asking the same question: “Do they do background checks at the Hilton?”
In most cases, you can expect to face a background check for jobs with Hilton or any Hilton-affiliated properties. However, the exact nature of that background check may depend heavily on whether the employer is Hilton corporate or a Hilton-affiliated franchise hotel.
As is the case with most businesses that operate on a franchise basis, franchises in the Hilton ecosystem have leeway when it comes to deciding on internal processes and hiring new employees. A Hilton franchise hotel in the Midwest, for example, might have a slightly different background check policy than a corporate-owned Hilton hotel in a major city.
In general, you can expect Hilton background checks to include criminal history searches, previous employment verifications, and drug tests. Candidates can also expect a multi-stage interview process. The job history segment will usually focus on jobs from the past three or four years. These checks are used mostly to verify basic details of the job, including job title and dates of employment.
If you type “Does Hilton Worldwide hire felons?” into Google, you are likely to find conflicting answers. Many past Hilton employees have gone on record on job boards claiming the company does not hire felons. On the other hand, there are sites devoted to jobs for felons, and these sites report that Hilton has hired candidates with felony convictions in the past.
The truth is likely that Hilton is willing to hire felons depending on the nature of their crimes. Felony offenses that might make someone a danger within a hospitality environment—such as violent crimes or sex offenses—are likely to result in a candidate’s disqualification from job consideration. However, most evidence suggests Hilton willfollow Equal Employment Opportunity Commission guidance and consider criminal convictions on a case-by-case basis. There is no corporate or franchisee policy at Hilton Worldwide that bars hiring managers from giving jobs to felons.
Ultimately, if you are asking the question “Do they do background checks at the Hilton?” the answer is yes. You will typically be required to pass a background check before being allowed to work in a Hilton property. Exactly how detailed those checks are or what they look for will vary from one Hilton property to the next.
If you are wondering what Hilton hiring managers might see on your background check, double-check for yourself by running a self-check with backgroundchecks.com.